Delivery & Shipping

DELIVERY AND SHIPPING TERMS & CONDITIONS:
  • If your item is in stock it will be dispatched to you within 1-5 working days.
  • You will receive an email from us within 24 hours of your order to confirm your order details. If you do not reecive a confirmation email, please check your spam/junk folders.
  • Normally we keep all the items featured on our site in stock. If however the garment has to be specially made or customised in any way we would ask that you please allow up to 7-10 working days for your order to be sent out to you. We will notify you as your order progresses with any update on delivery time.
  • This will apply to garments that are customised in our embroidery and print departments to satisfy the demand for club crests, players initials, custom printed details, player numbers and any other specific details.
  • Please note that we cannot exchange or refund any of the following personalised items: club items, jerseys with names; and jerseys that are player fit, long sleeved, numbered, and all sizes 3XL to 7XL.
Ireland & UK Delivery with DPD

IRELAND 1-2 days from dispatch €3.99

NORTHERN IRELAND 1-2 days from dispatch £3.99

UK 1-3 days from dispatch £3.99

FREE DELIVERY on all orders over €50 / £50


Worldwide fast delivery with DHL Express

When you choose Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service. 

Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.

DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.

DHL On Demand Delivery offers flexible delivery options:

  • Deliver my package to another address: alternate delivery to work or family
  • Deliver my package at a safe place: authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbour, reception or guard specified
  • Deliver my package at a DHL ServicePoint: hold for pick‐up collection
  • Request to store my package: vacation hold safekeeping your parcel up to 30 days
  • Deliver my package on another day: scheduled delivery

USA 1-3 days from dispatch 14.99USD

CANADA 2 days from dispatch 25CAD

AUSTRALIA 3 days from dispatch 24.99AUD

NEW ZEALAND 2 days from dispatch 25NZD

NETHERLANDS, BELGIUM next day from dispatch 10EUR

FRANCE, GERMANY next day from dispatch 10EUR

SPAIN, ITALY next day from dispatch 10EUR

CZECH REPUBLIC, POLAND next day from dispatch 10EUR

SWITZERLAND, NORWAY next day from dispatch 15EUR

MISSING OR DELAYED ORDERS

Please note that we will need to wait 21 days before being able to trace, replace or refund lost items.
Should your order not reach you within the times quoted above, please accept our apologies and contact our Customer Service Department who will be happy to assist.

Phone: +44 (0)330 123 1918
E-mail: help@oneills.com

We hope that you enjoy your purchase from O'Neills and thank you again for shopping with us.

TRACK YOUR ORDER