Privacy & Secure Shipping
This document explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information.
Collection of Personal Information
When you engage in certain activities on this site, such as registering, ordering products, or entering contests, O’Neills may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, O’Neills may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.
When you submit personal information to O’Neills you understand and agree that O’Neills and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which O’Neills and its affiliates maintain offices, including without limitation, the United Kingdom. O’Neills collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. O’Neills also uses information that you provide as part of our effort to keep you informed about special offers, and other O’Neills products and services. O’Neills recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to O’Neills to be used to inform you of other products and special offers from O’Neills, and you indicate this preference when you provide the information to us, we will honour your preference. In addition, O’Neills may selectively provide certain information to other companies or organisations that have products or services we think may interest you. If you do not want the information you provide to O’Neills to be shared with other companies, and you indicate this preference when you provide the information to us, we will honour your preference.
To allow you to carry information across pages of our site and avoid having to re-enter information.
Within registration to allow you to access stored information.
To apply discounts dependant on your point of entry into the site.
To allow you to maintain a shopping basket.
To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferences.
This also prevents you from having to ‘Log In’ every visit. The cookie cannot be read by a Web site other than the one that sent the cookie.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of our site if cookies are disabled. Find out how to disable/enable cookies.
O’Neills is registered in accordance with United Kingdom Data Protection Legislation and will hold and use your personal data strictly in accordance with UK data protection legislation. How does O’Neills protect visitor information?
O’Neills has a committed Security Policy. O’Neills will retain copies of the information provided when you register on the website, order any products from the site and enter into any competitions. O’Neills implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.
All sensitive and credit card information supplied by any visitor to the O’Neill site is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority, in our case Verisign. To see the certificate for this site click Verisign here. When you are asked to enter any personal details or credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock. SSL ensures that the information being sent is secure. Your card number will be encrypted and replaced by a unique transaction reference number. O’Neills uses online bank secure servers provided by Worldpay and does not hold any customer card details on any O’Neills server at any time. To remove any name and address details please see remove details section in the O’Neills help menu.
O’Neills's Policy for Children
O’Neills realises and understands that many children will visit www.oneills.com store but encourages all persons under 13 to consult with their parents or legal guardian before submitting any information to this web site and indeed any other web site. However, O’Neills believes that ultimately it is the responsibility of parents or legal guardian to supervise children when online and recommend that parental control tools be put in place. No information collected from anyone under the age of 18 will be used for any marketing or promotional purposes whatever as is stated when you register for competitions or promotions. Although anyone under the age of 13 is able to participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process. Any publication of a competition winner's personal details for visitors under 18 will require parental or legal guardian consent during registration.